Our clients had 99.99% uptime for all their systems in November 2018. This is the top-of-the-line gold standard for the industry, and something worth being proud of. If you take a look at our competitors, most don’t report their uptime numbers. Why?
Simple – they’re not as good.
Among Fortune 1000 companies, unplanned downtime costs an average of 1.8 billion dollars a year. Even if you’re a smaller business, downtime can cost you serious money and time. Anytime your system is down, you’re dead in the water. Employees can’t do their jobs, get online, or access their email. Everyone’s frustrated. We know that this is the last place you want to be, so we work hard to make sure you’re never there. If there’s a problem, we’ll take care of it – and fast.
How important to you is the loyalty and trust of your customers? We’re betting it’s right up there with your bottom line – because they go hand in hand. Whatever your business, you need to project reliability and stability. Brand image is everything. And in this world of online connection, having your email servers, internet, or business apps down is simply unacceptable to most people. It is to us too, which is why we care so much about making sure you’re always – always – up and running.
You’re running a business. Your plate is full. Unexpected network outages are not something you make time for in your day, and we don’t believe you should have to. Our job is to make sure you’re up and running at all times, so you can get on with all the other details of your business. We worry about IT so you don’t have to.
Many of our clients are in the realm of legal, medical, and municipal fields. That means that the services you’re providing, and the IT systems that support them, matter a lot in the real lives of the people you serve. System downtime in a hospital is a big deal. And in the courthouse, and at the city offices. When your IT is reliable, people can count on you when they need you. And you can count on us.