PCIT Careers

PCIT is focused on delivering technology support at a world class operational level. For the right client our service, people and approach are a valuable part of their business operations. We believe the technology strategy and the business strategy are becoming more aligned all the time. Most of our customers have 10-200 staff and are located in Grande Prairie or the Peace River Region of Alberta and BC.

Beginning operations in 2008 we have grown between 25%-100% every year. We work and thrive as a team. The same values and the same focus on a great customer experience are an important part of our company culture.

Network Administrator

Description
A Network Administrator at PCIT takes proactive steps to manage and optimize each customers IT infrastructure. Typically one or more days per month for each client are scheduled in advance and work is completed onsite at the clients location. This role is key in delivering a stabilized technology environment and knowing the customers business well. The right candidate will have a combination of technical skills, business knowledge and communication capabilities that will assist customers and staff in their goals.

The right candidate should be comfortable working in a professional organization that is client focused. Work will include some overnight travel.

Position Requirements

Business and Communication Capabilities

  • Interpersonal and communication skills that lead to an outstanding customer service experience
  • Track record of high achievement.
  • Ability to present ideas in user-friendly language.
  • Proven analytical and problem-solving abilities.
  • Comfortable working in an environment of accountability – (We strive to be the best in the industry and measure constantly to make sure this is occurring.)
  • A passion for innovation. Proven history of leveraging technology to improve business results
  • Automation, simplification, and documentation skills are all highly valued. Our customers are supported by a team approach

Technical Capabilities

  • Proven sound risk management. Appreciation of the business impact of IT management and work habits that contribute to a ‘zero down time’ environment.
  • Proven analytical and problem-solving abilities.
  • Extensive technical knowledge and support experience with network and PC operating systems, including Windows 10, Windows 7, Windows Server 2012, and Microsoft Exchange. iOS and Android experience an asset.
  • Administration, hardening, and optimization experience with Windows Server 2008 and 2012R2 platforms.
  • Some experience with virtualization technologies and or cloud application administration an asset.
  • Working technical knowledge of current network hardware, protocols, and standards, including IP, IPSec VPN’s, and traffic shaping.
  • Unified Communication experience an asset.
  • Track Record of delivering above average technical excellence and customer satisfaction is preferred above technical excellence alone.

Formal Education, Certification or Experience

  • College diploma or university degree in the field of computer science and/or 4+ years equivalent Canadian based work experience.
  • Certifications in Microsoft Infrastructure preferred.
  • Certifications from Vendors such as VM Ware, Cisco an asset.
  • Project Management DevOps certification an asset.

Salary & Benefits

We are committed to offering top tier pay for the right Network Administrator candidate. Salary, benefits, training allowance, and bonuses are part of the compensation package.

Forward Resume to careers@pcit.com

To schedule a meeting, contact your PCIT Representative at 1-866-933-7248.